"This really was the package for screen and digital printers we were looking for!"

 

Dael Screen & Digital Printing from Ypres has more than 20 years of experience in large format printing (> 70 x 100 cm).

Over the last couple of years the company has increasingly focused on the printing of Point Of Sale materials. We print for example banners, plate materials, posters and shop window stickers to highlight brands and promotional actions in and around the point of sale.

We make use of both screen printing and digital printing techniques to print on rigid and flexible substrates in full colour. We also have a wide range of solutions for the finishing of the print jobs. Late October 2009, Dael Screen & Digital Printing was the first large format printer in Belgium to bring an INCA Onset flatbed printer into use. This machine combines the image quality of OFFSET with the sustainability and colouring power of SCREEN PRINTING and the flexibility of DIGITAL PRINTING in one machine with an exceptional speed and capacity.

Late 2006 we finally said goodbye to the era of making calculations in Excel. "Until that time all our invoices also used to be entered manually into the accounting system", says Arjan D'haene, manager at Dael Screen & Digital Printing. "So you can say we were looking for one high-performance system that was capable of centralising everything in a single application. All information regarding our customers and prospects is now neatly bundled in MultiPress. We can now immediately draw up offers for our customers in a structured manner and answer all kinds of questions fluently. A single mouse click now suffices to turn an offer into an order."

"When discovering MultiPress, we were especially impressed by the comprehensive CRM part on relation level. This really was the package we were looking for. We started with a MultiPress Junior, but quickly migrated to a MultiPress Senior because this enables us to make use of the sales information system, visit reporting, various management tools etc. under the 'relations' section.". Early 2010 Dael Screen & Digital Printing launched an ON-DEMAND PRINTING SERVICE for large format printed matter. This fast PRINTING SERVICE can only succeed if customers can quickly check their prices in the future. This is why some 500 standards have been created in MultiPress. All these prices will from then on be available ONLINE through the MultiPress internet module. Non-standard offers will be answered within the shortest possible time too. This would never have been possible without the calculation module for plotters, which is used frequently at the company.

In 2009 the external sales team was extended with 2 new employees. The MultiPress representative module perfectly enables these new employees to communicate with internal employees from their home office on a daily basis in a quick and efficient manner. This enables them to avoid traffic jams and ensures that all customer data are always up to date.    "Our MultiPress grows in perfect harmony with our large format printing business. A next step will no doubt be automatic post-calculation through scanning...".

 

Dael Screen & Digital Printing
A. Dehemlaan 27
8900 Ieper

www.daelprinting.be

 

 

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